Helen Mackay

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People can be drawn to counselling for a number of different reasons. Perhaps a recent life event or change has left you feeling ill equipped to cope or deeply unhappy. Alternatively, a variety of difficult thoughts, feelings, experiences or relationships, could have been causing you distress for a much longer period.

It can feel too big of a challenge alone to know what the issues are, where and when they arose and what to do about them. However, it can be a struggle to gain support from family and friends who may not be available, able or willing to understanding your worries or you may not wish to ‘burden them’ with your problems.  This is where counselling can be of great benefit. 

My role as a counsellor is not to ‘tell’ you the answers to the above questions as the ‘expert’ in the room. Instead, I will endeavour to offer, is a private, non-judgemental and understanding environment where you can feel supported, safe and empowered enough to find the answers to these questions from your own perspective. This may involve a process of uncovering and working with unpleasant, unwanted or strong feelings, thoughts or memories. I believe this is where my expertise becomes important to help guide you safely through what is uncovered. In this way, counselling can enable many to begin seeing patterns within their lives and make connections between experiences for greater awareness and choice. 

With this in mind, the following information is offered to help you decide if I am the counsellor you are looking for:

About my approach - I am an Integrative counsellor: 

This means I aim to respectfully and tentatively offer support to you by combining theories from the most appropriate approaches. I have found that this enables me to adapt my approach to meet the individual needs of each person I work with.

What to expect - Our first session:

This will be an opportunity for us to meet each other and for me to pass on more information about the counselling I offer. It will also be an opportunity for you to ask any questions as well as letting me know in your own words what brings you to counselling. This will hopefully help us establish if this is the right counselling option for you at this time.


I understand that being provided with a private space is an important part of the counselling process. Therefore, everything you share with me during our time together is confidential, except in circumstances where I believe that there is a genuine risk of harm to you or another person.


  • Postgraduate Diploma in Psychotherapeutic Counselling 
  • BSc (HONS) Psychology
  • I am a member of the BACP (MBACP) currently working towards Accreditation. I am listed on the BACP Register of practitioners which is designed to provide assurance that registered therapists adhere to high standards of proficiency and good practice. 

Issues I can provide support with include:

  • Abuse 
  • Anger
  • Anxiety
  • Bereavement
  • Bullying
  • Depression 
  • Divorce
  • Eating Disorders
  • Family problems
  • Fears and phobias
  • Grief
  • Health related issues 
  • Issues from childhood 
  • Loss
  • Low self-esteem / confidence  
  • Panic Attacks 
  • Relationship difficulties 
  • Self-harm
  • Sexual abuse 
  • Sexual issues
  • Separation / divorce 
  • Stress related issues
  • Substance misuse
  • Suicidal feelings
  • Termination / abortion / miscarriage 
  • Trauma
  • Work related stress / issues 

And any other general issues

Training and Interests:

  • I am committed to continually improving my work by regularly attending training and development opportunities. The most recent of which have been focused upon Safeguarding and Bereavement and loss.
  • In addition to private practise, I also work as a Counsellor Trainer for The Dove Service, Stoke-on-Trent, offering Bereavement and Loss counselling to children and young people. You can find out more about this service at www.thedoveservice.org.uk/children-and-young-people.

Booking an appointment:

If you would like to book an appointment, or ask any questions, then please get in touch using the email link, or call me directly on 07884434101. 

You can also find out more information on my website by clicking the link below.

Postgraduate Diploma in Psychotherapeutic Counselling
BSc (HONS) Psychology
Contact Information: 
£35 for a 1 hour session

Helen Mackay offers the following therapies:

About us

The Hope Street Centre is an independent centre located in the attractive rural market town of Sandbach in South Cheshire, with easy access to the M6 motorway and the railway network at Crewe.  The centre is readily accessible from the neighbouring towns of Congleton, Alsager, Middlewich, Holmes Chapel, Knutsford, Crewe, Kidsgrove, Winsford, Northwich, Warrington and Stoke on Trent.

To contact one of our therapists click this link
Our Address: 10 Hope Street, SANDBACH, Cheshire, CW11 1BA
Telephone:      01270 764003 (weekday afternoons only)

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